GENISIS helpdesk 01603 761515

Frequently Asked Questions

Below is a list of the questions we encounter most frequently. Please click on a question to display the answer. If you have any questions that are not answered here, please get in touch using the Contact us page. 

1. How can I register for GENISIS?

2. Who can use GENISIS?

3. Can I get a quote immediately?

4. Can I use GENISIS to generate a quote at any time?

5. What should I do if I experience a problem using GENISIS?

6. How do I pay for policies?

7. What products are available under GENISIS?

8. What should I do if I can't find the missing beneficiary or missing will cover I need on GENISIS?

9. Can I view the quotes I have previously generated?

10. I have generated a quote but some of the details are incorrect. What can I do?

11. How secure is GENISIS?

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Isis Conveyancing Insurance Specialists Ltd is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 455994

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Registered office: Isis Conveyancing Insurance Specialists Ltd, The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY. Registered in England and Wales No: 05866414