GENISIS helpdesk 01603 761515

Frequently Asked Questions

Below is a list of the questions we encounter most frequently. Please click on a question to display the answer. If you have any questions that are not answered here, please get in touch using the Contact us page. 

1. How can I register for GENISIS?

2. Who can use GENISIS?

3. Can I get a quote immediately?

4. Can I use GENISIS to generate a quote at any time?

5. What should I do if I experience a problem using GENISIS?

6. How do I pay for policies?

7. What products are available under GENISIS?

8. What should I do if I can't find the missing beneficiary or missing will cover I need on GENISIS?

9. Can I view the quotes I have previously generated?

10. I have generated a quote but some of the details are incorrect. What can I do?

11. How secure is GENISIS?

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Isis Conveyancing Insurance Specialists Ltd is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 455994

All policies underwritten by Liberty Legal Indemnities, part of Liberty Mutual Insurance Europe SE, through its UK branch.

Registered office: Isis Conveyancing Insurance Specialists Ltd, The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY. Registered in England and Wales No: 05866414