GENISIS helpdesk 01603 761515

Contact us

If you want to contact us about anything, from general enquiries to technical queries about the site, please choose from the following:

Call us:

01603 761515 – to speak to our specialist underwriter Tim Williams. 

We are open Monday – Friday, 9am - 5pm

Email us:

Write to us:

Isis Conveyancing Insurance Specialists
The Union Building
51-59 Rose Lane

DX 5200 Norwich

Fax us:

01603 616222


If you need a make a claim, call the claims team on 01603 761515 or email them at


If you want to contact us to make a complaint, please see our Complaints page.

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Isis Conveyancing Insurance Specialists Ltd is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 455994

All policies underwritten by Liberty Legal Indemnities, part of Liberty Mutual Insurance Europe SE, through its UK branch.

Registered office: Isis Conveyancing Insurance Specialists Ltd, The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY. Registered in England and Wales No: 05866414